Professional Experience
Bayt.com – Senior Product Manager
Leading efforts to enhance Employer products, focus on performance improvement, and UI/UX design. Key projects include AI product integration and the potential launch of “Bayt Games” for increased job seeker engagement.
Daraz – Project Manager & Product Team Lead
Managed digital contact center initiatives and Salesforce improvements, and later focused on Seller Systems in the Product team.
US-based Salesforce Consultancy – Business Analyst/Quality Assurance
Played a critical role in releasing 5 client projects, focusing on CRM solutions and quality assurance.
Contact Center Team Leader
Led a team in a high-paced environment, recognized for outstanding performance with multiple awards.